Q:How often do we send goods? A:We will pack and send your goods within 2-3 working days after we confirmed your payment. For quickly packing and sending, please let us know if you finished the payment.
Q:How is our logistics? A:We usually ship by DHL, UPS, TNT, FedEx, Aramex or EMS. It usually takes 3-7 days to arrive. Air cargo and sea shipping are aslo optional.
Q:What do you need to provide us? A:We need your shipping information including your name, address and phone number for shipping your parcel.
Q:How do you know the transportation process? A:Tracking number will be shared with you when we got it from the logistics company.
Q:How is our after-sales service?
A:1. Our products are all original and new from manufacturer. It must be work if the model number is correct.
2. We offer 30-90 days warranty to our products.
3. During the guarantee period, if the items you purchased from our store are out of perfected quality, pls notify us within 3 days after delivery, we will return the new products when we got your message